MSTC Central Helpdesk Number: : 079-69066600
Availability- 9:00 AM to 5:00 PM on all working days for guidance on Auction process , Registration status, Technical assiatance …etc
Indian Bank has released the helpline numbers 18001025026 and 011-41106131 for problems related to IBAPI portal or property listing (https://IBAPI.in)
| Operations
For Registrations related Queries e-mail to ibapiop@mstcecommerce.com |
Finance
For EMD payment/refund related Queries e-mail to ibapifin@mstcecommerce.com |
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| Shri Arindam Bhattacharjee, SM | 033-23400027/35013227 | Shri Surajit Mullick, CM(F&A) | 033-23400028 |
| Shri Sourabh Kumar, DM | 033-35013219 | Shri Surajit Hembram DM(F&A) | 033-35013218 |
| Shri Rakesh Ranjan, DM | 033-23400029 | ||
| Document Type | Download |
|---|---|
| Guide for Buyer Registration | Download |
| Buyer Dashboard Details and EMD Payment Process | Download |
| Guide for Bidding Methodology and Viewing Auction Results | Download |
| Documents required for registration by different buyer types | Download |
| Authorisation Letter | Download |
| Frequently Asked Questions | Download |
1. The Service Provider i.e. MSTC Limited does not provide any assurance or warrant or guarantee to the bidder/ buyer with regard to the ownership or title or possession of the properties of the Seller/ Owner to be sold/ leased out through e-auction/s and/or does not declare that the said properties are free from encumbrances/ charges/ liens/ mortgage/ lispendens/ attachment/ requisition or acquisition proceeding and/or any prohibitory order whatsoever.
2. The Bidders/ Buyers are required to satisfy themselves through proper due diligence and enquiries about the ownership/ title of the Seller/ Owner of the properties put up for sale/ lease. The Service Provider assumes no responsibility or liability for patent or latent defects, if any, in the ownership/ title and/or possession of the Seller/ Owner as well as about encumbrances/ charges/ liens/ mortgage/ lispendens/ attachment/ requisition or acquisition proceeding and/or any prohibitory order.
3. In no event the Service Provider, i.e. MSTC Limited shall be held liable or responsible for any defects in title, subsisting encumbrances, charges or litigations etc. as mentioned in (1) above on the properties put up for sale/ lease.
MSTC advices the public against providing personal information, sending money or disclosing bank details to any person claiming to represent MSTC or to have a relationship with MSTC.
Customers of MSTC and general public are advised to seek information/clarifications by contacting MSTC’s office directly and/or visit its official website www.mstcindia.co.in and www.mstcecommerce.com.
We advise to rely solely on authentic information available on our official websites, www.mstcecommerce.com and www.mstcindia.co.in, to safeguard against any fraudulent activities. Our official EMAIL addresses for IBAPI are:
Please re-verify any communication received from email addresses other than those mentioned above. For all official communication, buyer should email to ibapiop@mstcecommerce.com, ibapifin@mstcecommerce.com only.
Due to upgradation work at bank end, EMD payment may get affected from 13th to 14th Feb 2021. Bidders are advised to deposit EMD before 12th Feb 2021 for auctions scheduled on 15th Feb 2021 onwards. NEFT challan generated upto 12th Feb 2021 shall become invalid from 13th Feb 2021.